Privacy Policy

Privacy Policy for Precise Flo

1. Introduction: PreciseFlo Leak Detection and Repair Experts (“PreciseFlo,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and ensuring the security of their personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information.

2. Information We Collect: We collect personal information from our clients to provide our services and improve their experience. The types of information we collect may include:

  • Name

  • Contact information (e.g., phone number, email address)

  • Address

  • Payment information

  • Service-related information (e.g., details about leak detection and repair services requested)

3. How We Use Your Information: We use the information we collect to:

  • Provide and improve our services

  • Communicate with you regarding your requests and appointments

  • Process payments and billing

  • Respond to inquiries and provide customer support

  • Comply with legal obligations and protect our rights

4. Sharing Your Information: We do not sell or share your personal information with third parties, except as necessary to provide our services or as required by law. We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors. No mobile or messaging consent information will be shared with third parties/affiliates for marketing or promotional purposes. "Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes."

5. Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption and access controls.

6. Your Rights: You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your personal information, please contact us at [contact information].

7. Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at tim.hughes@precisefloservice.com

9. Terms of Service for SMS Communications:

SMS Terms & Conditions
 

1- SMS Consent Communication:

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Precise Flo Ltd. Co., you may receive messages related to the following:

  • Conversation External (ex: Good afternoon, just wanted to send a reminder we will be at your house tomorrow morning at 7am.)

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [10] SMS messages per week related to your [conversation external].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Precise Flo Ltd. Co. in the following ways:

  • We ask them verbally

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.precisefloservice.com

8- Standard Messaging Disclosures: